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    © 2019 by Inpostcard Inc.

    818-570-2475 | info@inpostcard.com

    DAY 4

    1. Video tutorials:

    - Using The CC Terminal

    - Settlement on the CC Terminal

    - Void an incorrect transaction on the CC Terminal

    - Correct a Tip on the CC Terminal

    - Replace the Paper Roll on the CC Terminal

    - Carbon Copy of the Credit Card

    2. Verbal Quiz:

    Quiz

    3. Opening Procedures:

    - Have the trainee open the shift

    - Make sure it takes them only about 5 minutes to do so

    ​

    4. Credit Card Terminal. Carbon Copy. Charge The Credit Card:

       Using your card make all the CC Terminal procedures:

    - Charge a card

    - Add a tip 

    - Correct a tip

    - Void a charge

    - Make a settlement  

      Make a Carbon Copy of the Credit Card

    ​

    5. Practice:

    - Intensive practice of the whole process excluding the printer portion

    - At the end of training make sure they can use the CC Terminal and all the procedures without your help

    ​

    6. Closing Procedures:

    Have the trainee close the shift

    ​

    7. Closing the training:

    - Let them know how they did.

    - Agree on the time and date of the next training.

    - Remind them how they can access the video tutorials.

    - Show them the tutorials for the next training day and go over the topics.

    - Remind them to come in prepared

    - Email them with the confirmation of the date and the time of the second training, including the links to the tutorials