QUIZ DAY 1
Q: What are the positions in our company?
A: Junior Photo Host, Advanced Photo Host, Supervisor/Trainer, Account manager
Q: What is the hourly target for a junior photo host and what is the pay when achieving it?
A: Target is $54 per hour; pay rate is $12.42/hr at 23% commission
Q: What is the hourly target for an advanced photo host and what is the pay when achieving it?
A: Target is $58 per hour; pay rate is $15.08/hr at 26% commission
Q: How is the weekly target calculated?
A: Your position rate multiplied by weekly hours.
For example: Junior PH $54(Your Rate) x 20(Your Hours) = $1080
Q: What are good times to approach the table?
A: 1. Right after the customers are served their drinks or their order was taken.
2. After the customers are served their food but they are not busy with it - you can see that they are relaxed and talking.
Q: What are the times we should never approach the table to take pictures?
A: 1. You see menus on the table
2. Guests are busy with their meal
3. Server is working with the table
4. The check has been dropped
Q: What to say when approaching the table?
A: “Hello! How are you doing tonight? The restaurant is giving you a complimentary postcard. It will have your pictures on it (you can show them an example). I just need to take a few pictures of you, please smile, look my way, and I’ll make you a postcard.”
Q: What should you say if the guest asks how much the postcard is?
A: “The postcard is a free gift from the restaurant”
Q: What to say when going back to the table with the free postcard and optional prints?
A: “Here is your free postcard from our restaurant to commemorate your meal.”
“I also have some optional larger prints for you. Please take a look.”
Q: How do you need to hand out the prints to the guests?
A: You pass the pictures to the guests one by one.
Q: Can we leave the pictures on the table?
A: You cannot, unless they explicitly ask you to. But before you leave them, make sure you remember the quantity of the photos you left with them.
Q: How to take photos of a Couple Table? What is the printing diagram?
Shot 1 - horizontal shot the way they are
Shot 2 - horizontal shot, ask them to sit next to each other
Shot 3 - vertical shot (you can ask them to hug)
Shot 4 - horizontal shot (you ask them to kiss or do cheers)
Shot 1 - horizontal in color
Shot 2 - horizontal black and white
Shot 3 - vertical in color
and a Postcard
Q: How to take photos of a Family Table? What is the printing diagram?
A: Shots Diagram:
Shot 1 - horizontal group shot the way they are
Shot 2 - another horizontal group shot
Shot 3 - horizontal or vertical shot of the parents
Shot 4 - horizontal or vertical shot of the kids
Basically you can do either side.
Shot 5 - another horizontal group shot. Get them on one side.
If it’s a family with a small kid, take a picture of just the kid.
Shot 1 horizontal group shot in color
Shot 2 another horizontal group shot black and white
Shot 3 horizontal or vertical shot of the parents in color
Shot 4 horizontal or vertical shot of the kids in color
Q: How to take photos of a Complex Party Table? What is the printing diagram?
A: Shots diagram:
1. We need to take 3-4 horizontal group shots.
2. After that we work with the smaller groups inside the party such as couples, families, and groups of individuals. For each couple or family inside the complex table you need to take two shots.
3. Try to get them all on one side. Take 3-4 shots.
Shot 1 - Big group shot in color
Shot 2 - Big group shot black and white
Then print couples, families and groups of individual’s pictures.
You want to print 1-2 pictures for each couple and family in color.
Q: What to say if after you take a couple shots the guests say: “Thank you, that’s enough” ?
A: Just show them an example of the postcard, explain that you need to take a couple more pictures in order to make a nice collage.
Q: How to hold a DSLR correctly?
A: For this question you have to demonstrate how to hold the DSLR correctly as shown in the video example.
*PHOTO SHOOT TECHNIQUES
Q: What steps does the opening procedure include?
First you need to do the inventory (count the frames, count printer media supplies)
Power on the station if it’s unplugged
Turn on the computer and the printer
Check the printer info
Check the cash box
Fill out the Clock In report and send it
Start up Express Photo Software
Camera Check (check the battery level, make sure the dial is on auto, the focus should be in auto, make sure the lens is clean)
Check the connection (take a blank shot and upload it to the computer)
Printer check (print out the blank shot)
Put on your gear (get an apron; put a check presenter, sales recorder, bags, a pen, an envelope in your apron)
Q: Where can you find the printer info on the desktop?
A: There is an icon at the bottom left corner on the menu bar
Q: How many frames does each box of frames contain?
A: Each box contains 150 Frames
Q: How many sets of paper roll and ribbon are in the DNP media box?
A: Each box of DNP printer media supplies has two sets of paper roll and 2 set of ribbon
Q: What steps does the closing procedure include?
A: Do your accounting
Inventory- count the frames, count printer media supplies which are ribbons and rolls of paper
Fill out your envelope
Fill out the Clock Out report and send it
Drop the envelop into the safe
Clean up: make sure there’s no food and everything is neat and organized
Lock the station
Q: How do you fill out a blank envelope if you’re out of printed envelopes?
A: On the envelope put:
Settlement (if you’re the last one and you do the settlement)
Q: What do you put in your envelope?
Q: Where is the power button?
Q: Where is the shutter release button?
Q: Where is the mode dial?
Q: Where do you switch the focus to auto?
Q: Where can you review your photos?
Q: Where is the USB connector?
Q: Where is the battery cover?
Q: Where is the SD card cover?
Q: Where can you check the battery level?
A: For this question you need to demonstrate knowledge of all the parts