CORRECT A TIP

  • From the SoftPay screen hit the TipAdjust button

  •  Retrieve your tip by Invoice Number. This is number two

  • As you noticed the Total amount charged is wrong. This is how to re-adjust the tip

  • Hit Adjust. Enter the Correct amount. Hit ENTER

  • It’s Approved

Hit Cancel Once and Check the Total. They should match. You are Good!